PropFirmBeacon

Compliance

Prop firm payout complaints

If a firm won't pay you, a forum post rarely moves them. A documented case with evidence, sent by a site they rely on for traffic, usually does.

Got paid instead? Then say so — submit your payout proof. Both sides of the ledger are what makes this register worth trusting.

  1. 1. You file

    Submit the case with dates, amount and evidence. Your email and account ID stay private.

  2. 2. We verify

    We check the evidence against the firm's published rules before anything is published.

  3. 3. Firm responds

    We contact the firm, publish their reply, and mark the case paid or unresolved.

Published cases

Loading cases…

Verified trader payouts

The other side of the register: receipts from traders who did get paid.

Loading verified payouts…

File a case

Nothing is published until we've reviewed it. We never publish your email address, account ID or raw evidence files.

Screenshots or PDFs are stored privately and only reviewed by our team. Redact anything you don't want us to see.

This register exists because the dispute process in prop trading is almost entirely private. When a firm denies a payout, the trader has no regulator to escalate to — these are simulated-account agreements, not brokerage relationships, so the usual investor-protection route does not apply. What is left is documentation and public accountability, which is what a structured complaints register provides.

A case is only useful if it is specific. 'They scammed me' cannot be investigated; 'withdrawal requested on this date, approved in the dashboard, still unpaid after this many days, here is the request and the firm's reply' can. That is why the form asks for dates, amounts, the rule the firm cited if any, and supporting files. Evidence is stored privately and is never published — what gets published is a factual summary and, when we get one, the firm's response verbatim.

We contact the firm before publishing anything, and we say plainly when a firm declines to respond. Many disputes turn out to be genuine rule breaches the trader did not understand — a consistency cap, a news-trading restriction, a prohibited copy-trading setup — and we mark those as such rather than leaving an unresolved accusation up. A register that only publishes complaints favourable to traders would be worthless to the traders relying on it.

Filing is free and does not require an account with us. We do not publish your email, account ID or raw evidence files, we do not sell your details, and filing a case has no effect on anything you have bought through this site. If a firm resolves the case after we contact them, that outcome is recorded too — resolution history is one of the most useful things a trader can know about a firm.

How a case is handled

  • ·Every submission is reviewed manually before it appears publicly — nothing auto-publishes.
  • ·We require dates, amounts and supporting documentation; unevidenced claims are not published.
  • ·The firm is contacted for a response before publication, and non-responses are stated explicitly.
  • ·Cases found to be legitimate rule breaches are marked as such, not left as open accusations.
  • ·Evidence files are stored in private storage; only summaries and firm responses are ever published.
  • ·Outcomes feed the payout evidence score used in our rankings across the site.

This is not legal advice and we are not a regulator. Publishing a case creates public pressure and a permanent record — nothing more.